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In House Training
National Health Service
INVOLVING PATIENTS, SERVICE USERS AND THEIR COMMUNITIES
Having been a community involvement officer myself I know how important good training is. Here’s 55 courses to help you do a better job for your service users.
Arts
Using music to develop community involvement
How to use the arts to develop community involvement
Committee and meeting skills
Chairing and facilitating residents meetings
How to make committee meetings more lively and productive
Making community meetings work
How to present a report to a Board or Committee
How to manage tricky public meetings - big or small
Roles and responsibilities of committee members including chairing, secretary and treasurers
Communications and marketing
Using social networking to communicate with parents and their communities
Using direct marketing to increase community involvement
Data protection issues when working with community groups
Using databases to help develop community involvement
Marketing a community event
Producing an effective tenants newsletter
Complaints
Handling a housing complaint
Design
Involving community members in the design process
Involving young people in the designing of open spaces
Diversity
Encouraging community groups to involve all the community
How community development staff can successfully tackle the diversity agenda
How to involve all residents
Researching, consulting and involving disabled community members
Finance
Involving the local community in budget setting
Management skills for community development officers
How community development officers can be better internal consultants
How to be an effective community development officer
How to manage projects successfully
How to manage tricky public meetings - big or small
Making partnerships work
Managing a community development team
Motivating residents to participate
Simple and Practical ways to involve the community
Measuring the impact of your work
Designing and conducting an impact assessment of community involvement
Evaluating the impact of community training programmes
How to evaluate community development - An introduction
Undertaking a cost benefit analysis of community involvement
Partnership working
Evaluating partnerships
Making partnerships work
Using partnerships to deliver more cost effective services
Research skills
How community groups can use research to build a convincing case for change
How to design an effective questionnaire. Only for community development officers
Using qualitative research in community development work
Training
Evaluating community training
How to design and run community training that works
Young people
Involving young people
Working with and involving difficult young people
