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In House Training
National Health Service
PERSONAL SKILLS
If your staff have the right day to day skills for relating to people and managing their workloads then everything else will fall into place
Assertiveness skills
Career coaching
Coaching skills
Communication skills
Conflict management
Consulting skills
Counselling skills
Dealing with difficult people
Delegating skills
Developing personal effectiveness
Facilitation skills and working with groups
Handling complaints
How to be assertive
Interviewing skills
Managing conflict
Managing stress
Mediation skills
Meeting skills
Mentoring
Mind mapping
Negotiation skills
Problem solving
Project management
Presentation skills
Team building
Time management
