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9 things to think about when communicating changes in welfare benefits to non English speakers (05 Jun 13)

Is this a problem for your organisation?


You don’t need me to remind you of  the possible consequences of the recent benefits cap and the changes in direct payments which begin to take effect from October.

The effects of these on ethnic minority communities and in particular Non English speakers represent a particular challenge for organisations. That’s because research shows that their understanding of th…

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