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Questions from your colleagues about performance management and statistics (29 Apr 15)
Your colleagues probably know better than anyone - so I am sure you can relate to what they had to say when we asked for their concerns
Sometime ago we ran an in house statistics training course for a social landlord and this was part of the brief that we developed the workshop around.
“This is just a snapshot of the kind of data we deal with on a day to day basis.
1. Reactive repairs customer satisfaction survey results/responses
2. Property lettings report/data file
3.&nbs…
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